Letter to customers explaining recovered 9/11 mail
This form letter was forwarded with individual mail pieces taken from a collection box recovered from the World Trade Center disaster site. All mail in the box was forwarded to the addressee along with this form letter explaining the circumstances.
The letter is signed by Jeffrey C. Wilensky, manager of the U.S. Postal Service, Operations Programs Support. Addressed to "Dear Postal Customer," it states, "Enclosed please find mail that was recently retrieved by relief works at the World Trade Center disaster site. As the addressee of record, I am sure whoever sent you this correspondence would want you to have it."
Throughout its history, the post office has gone to great lengths to ensure mail is recovered and delivered following any disaster. In days following September 11, 2001, road blocks in the neighborhoods around the World Trade Center hindered some mail service, and the U.S. Postal Service established temporary strategies for New Yorkers to receive their mail at the main post office at 33rd Street, also known as the 'Farley' building. Postal officials held unclaimed mail for the World Trade Center, which was represented by its own ZIP code 10048, for three months before returning it to the senders.
Nydia Negron (for Jeffrey Wilensky), telephone interview with Allison Marsh, June 7, 2007.